I’ve gotten an early start today, so I’ve got a little time left that I can use to blog.
We’re scheduled for a meeting of the “Right Team” (mine) today, probably having to do with our latest monitoring, which John says has bone really well.
Good.
Something positive.
And maybe we’ll even get lucky and have relatively little cue, though none at all would be, I think, optimism to the point of foolishness.
I hope today isn’t as bad as yesterday was though.
I’ve gotten a little more used to the cold, except that I’m having sinus trouble because of it, or the heat, can’t figure out which.
I’ve got some people’s sites to move to WordPress this weekend, namely Jerry’s.
It won’t take me more than five minutes to do, and really isn’t a lot of work, so I figure it’ll serve as my good deed for a few days, and I’ll get it done this weekend, after Shabbat.
I’m going to my mom’s for Thanksgiving weekend, and that’ll be a nice change, even if it doesn’t involve Ze’evi.
He’ll probably end up having to work, but either way, we can’t spend the weekend together, which sucks, but it’s life.
I plan on taking on a major editing project for this blog, mainly just going through it and changing all names that are the real ones to protect the privacy of individuals mentioned, especially the ones associated with work, and definitely the instances where the name of my employer shows up.
Admittedly those entries are really old, but they’re in the archives, which means they’re searchable by anyone.
And I definitely don’t want to end up on that list of people who get fired for their blog content.
I’m not sure when I’ll get to the L-J, and the other one’s OK.
I’ve only got one more sip of coke left, so I’ll end this here.
Everybody take care, and I’ll probably post later.
Hope you’re all doing well.

Taken from customerservant.com

It’s gotten really cold here really fast.
Yesterday, we were up in the 70’s.
It was warm enough to have the windows open so that the resh air could come in.
Today, we’re supposed to have a high in the upper 50’s, and tomorrow, in the lower 50’s.
Lows in the 30’s and 20’s.
And from the looks of the forecast, it’ll be that way at least until next Wednesday.
No watch it jump back up just in time for Thanksgiving.

Taken from customerservant.com

I had a really hard time getting up this morning.
The alarm went off at 5, I got up at 06:15.
They’ve fixed the ‘Net problem at work, so I should be able to post, or at least read blogs on my spare time.
Yesterday was really bad.
We had constant cue, and my schedule was 09:45 first break, 2PM lunch, and 4PM last break, which I didn’t get to take until 4:30PM.
Today’s didn’t look too bad though.
Lunch at 12:30 instead of 2.
At least having the ‘Net fixed means I can email S during the day, so that makes things a little better.

Taken from customerservant.com

I got back from the store not long ago.
Andrew was nice enough (as he always is) to take me shopping for food.
He’s one of those sighted people you can really count on.
Aftwerords we went to IHOP.
I had an omlet with onions, green peppers, corn-beef hash, hash browns, and cheese, along with pancakes.
I ate every last bit of it.
I was really hungry.
I’m not looking forward to going to work tomorrow, but I’ve already picked out what I’m wearing, so that’s one thing I don’t have to worry about.
I’m looking forward to climbing into bed and going to sleep.
I plan to come in from work tomorrow and do some laundry, as well as give the kitchen a good cleaning.
No, it’s not a mess perse, but it does need to be straightened up, and I always love the way it smells in here when everything’s been wiped down.
I also plan to wash my sheets and blankets tomorrow night, since I didn’t get to do it today due to the lack of laundry detergent that was remedied tonight.
I can’t believe we’re already almost halfway through the month.
Where has this year gone?
I’m not sure what I’m doing for Thanksgiving yet, because I have to work the day before and the day after.
I might end up going to Andrew’s again this year.
I went last year, and had a good time.
And this year, I won’t have to come home to any roommates.

Taken from customerservant.com

I got home from work at around 6:00 this evening.
It’s been a very long day.
I got up at around 7:30 this morning, which was entirely too late.
Consequently, I didn’t have time to get any caffeine into my system before I left, nor did I get time to pack a lunch, which would have included more caffeine.
So it was a caffeine-free and food-free day.
It really sucked.
I hope that never happens again.
I guess I just must have been really tired.
My alarm went off at 6 like it normally does, and I hit the button, thinking I was going to get up in a few minutes.
That turned into almost two hours.
Dealing with the callers today was really way too much.
On top of that, I’m doing my best to keep on top of all these stupid rules.
They can take the one about not sitting at my desk during lunch or breaks and shove it.
If they ever get the internet problem fixed, I have every intention of reading the news or blogs while I’m on my time.
I shouldn’t have to go sit in the break room where it smells like a mixture of every food under the sun (we’ve even labelled the scent “Breakroom,” and would love to try to market it), and listen to all the other idiots squalk.
How about some peace and quiet, like a room where one can sit by oneself for a little while.
The employees of the client at least have that much, and free coffee and hot coco.
It’s not much, but like they say, every little bit helps.
It got really cold here really fast.
I left the apartment this morning, and it was in the 70’s.
Now, it’s in the upper 30’s, and it was 50 by sunset.
I’m glad there’s only one more workday left.

Taken from customerservant.com

I was serfing the web earlier tonight, and came across some posts on various blogs that were verry anti-Client. One of them is here. What I read was enough to make me sick.
As much as I hate the callers as a whole, and I hate being abused and insulted by them, I hate even more the lengths the client, and my employer, are going to (or not going to) in order to make a buck.
Let’s just say it really shows.
Give the above post a read.

Taken from customerservant.com

I’ve got a few minutes before I have to leave from work.
I really don’t want to go.
Not like I want to go any other morning, but I really would like some more sleep, and could do without being yelled at today.
I’d rather just stay home and watch Star Trek, or do house work, or just lounge, without hearing “You People!” all day long.
But, unfortunately, that’s not the way life goes.

Taken from customerservant.com

It’s been a very long last two days.
The calls have been outrageous.
I had one before leaving work today from some woman who said she didn’t like my tone because I couldn’t give her the answers she wanted.
The pharmacy was squobbling over how a script should be entered into the system, and that’s not something we can divulge to members.
Inside baseball, you know.
So she got mad and said “How about you transfer me to someone higher than you, like your supervisor.”
So I told her I’d be more than happy to transfer her to my supervisor, and I tried to sound as cheerful as possible.
You know, the customer is always right, and since I committed the unforgivable sin of offending a customer, I must pay!
She told the Support member she talked to (they play the role of supervisor when it comes to taking calls) that I was being extremely sarcastic.
I told him she could kiss my rear end, and for the sake of this discussion, we’d even be nice and say I have two rear ends just to make it easier.
Customers suck.
I hope to be able to post more often than I have lately.
They didn’t actually fix the serf control system at work.
They set my IP up so that it had internet access, and then gave my IP to someone else, so one of the wonderful (I really mean that) network administrators is looking into it and says he’ll have it fixed.
Those people are really great people.
They get to put up with all our crap, and then take the rap when the system fails, and they have no control over the system.
They’re just the high-tech shepherds.
I wrote some entries late last week, and will get them posted sometime soon.
I also have some articles I’m working on, and they’ll be posted as well, when I get them finished.
Hurray for being able to back date posts in WordPress.
They pertain to news items posted months ago.
I also hope to try to find ways to get the site to make a little extra change for yours truly soon.
I don’t expect to get rich off of it, but a little extra would be nice.
I can’t believe I still have three days left in the work week.
Days take way too long to pass when I’m working in that hell hole I call a job.
Everybody pray, or cross your fingers, or chant, or whatever you do for me to get a new job.

Taken from customerservant.com

It’s been a while since I’ve posted.
I haven’t done much over the last week except work, and that’s been a total disaster.
It was OK the first part of the week, (excluding all the system problems, and rude callers and administrative crap that’s the usual fair), and I even had a funny call, from some guy who wanted to know if he could donate his medications to someone else because he was no longer taking them and didn’t tell us before we sent him the order.
Of course, I told him he couldn’t.
Absolutely nothing’s happened on the accessibility front, which tells me everybody who’s been promoted according to the level of their incompetence feels that they’ve fixed the problem.
Not good.
On top of all the system lock-ups, Jaws crashes, and screens that aren’t accessible to begin with, yet another problem has surfaced.
Since Thursday morning, it now takes my system literally twenty minutes to start.
There’s a start-up script (actually a series of them) that runs every time we log on to our systems.
One of them in particular has started taking a very long time to run.
I’ve reported it several times, with no result, except that I’ve been suspected of extreme work avoidance, (at least three hours worth for Thursday alone), and generally brushed off, as if everybody’s annoyed because there’s yet another problem developing around the blind person.
Here lately I feel like all I manage to do is cause problems, mixed in with the little bit (compared to everyone else) of money I manage to bring in for the company and the client.
All I seem to be doing is adding to everybody’s problems, and since I don’t have any solutions that are immediate and don’t require any work, it’s somehow my fault.
And there’s no end in site.
We’re due for another upgrade of the database interface in a couple of days, and by January, I’m expected to utilize certain features that come with the new upgrade that aren’t available in the old version of the interface.
It doesn’t matter whether or not any of this has to be as difficult as it is.
The simple fact is that it’s being made difficult, therefore it is.
I’m finding it really hard to keep a sense of humor throughout all this.
All of this is way past the point of ridiculous, and the worst part about it all is that there’s nothing I can do about it.
They say they’re supposed to have the surf control crap fixed sometime this week, so hopefully I’ll be able to post and check my email from work again.
I also hope to post more frequently.

Taken from customerservant.com