I think, instead of taking a call, I’m going to have the suits sit down at computers with no mice, and scroll through those with their keyboards to find the information they need.
It will simulate, as best as possible, the way I use the database interface.
It’ll make it easier to explain what doesn’t work, and it’ll give me a little malicious satisfaction.
Sounds like a winner to me.
I’m going to love tormenting the suits.