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Originally published at customerservant.com. You can comment here or there.

We just got userids and pwds for the apps, and the first impression isn’t favorable.
There’s a combo box or something you’re supposed to use to select options in the main ap that does literally nothing.
Jaws is completely silent.
There’s another app that seems to be some sort of alert page, but since none of the tables are labeled, you have to arrow down the entire page.
The combo boxes on that page are hovertext boxes, that take you automatically to a selection when you arrow to it, and the links are moseover as well.
Using the mouseover command doesn’t allow them to click.
Not good for accessibility purposes.
John says he has some more work for me to do, more entering of information in to the scheduling client.
I’m glad for that.
It makes me feel like I’m coming into work and making some sort of an impact, however small.


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